Last Updated: March 8, 2026

1. Return Window

Eligible products may be requested for return within 30 days after recorded delivery.

2. Eligibility

• Unused, unassembled, and in original condition
• Original packaging, parts, manuals, and accessories included
• Clearance, personalized, final-sale, or opened hygiene-sensitive goods may be ineligible unless defective

3. Request a Return

Email us before sending anything. Include order number, item, reason, and photographs for damage or incorrect delivery.

4. Return Shipping

Customers generally pay return shipping. Original delivery cost is non-refundable unless our error caused the return.

5. Refunds

Approved refunds after inspection are sent to the original PayPal payment method. Posting times vary.

6. Damage or Error

Contact us within 7 days and keep the product and packaging while reviewed.

7. Cancellation and Exchange

Cancellation is not guaranteed after processing. Exchanges depend on stock.

8. Contact

Email support@dravixoraeth.com.